Skip to main content

Posts

Showing posts from July, 2017

Live Chat Support Services Call Centre in India

Internet has provided businesses to engage more and more customers through online. The businesses outsource live chat support services for online customer support that can lead to happier customers, increased conversions, and a reduction in service costs. To provide quality online services to enhance customers experience at reduced price, India is preferred by smart businesses. Advantages of Live Chat support Services Call Center in India. ·         Reduced Expenses: - Live chat enables agents to multitask and assist several visitors at same time. So it saves the cost of hiring more number of agents to do the same amount of work on phone support system. Phone support systems allow only dealing with one customer at once but by proper training agents can deal more than three customers simultaneously. ·         Increased Sales: - Live chat in India helps to increase the sales as agents here are highly qualified and have professional skills to resolve customer’s queri