Multilingual Call Centers are the strongest driving forces for the global companies that connect people regardless of their languages. There are various countries like Spain, France, Germany, Portugal, Japan, Russia and more where different languages are spoken. Some companies want to expand their business between two countries with different native language for them multilingual call center act as a bridge to provide native language support requirements to those companies. Multilingual Call Center plays an important role in the development of world economy by connecting people all over the world by providing professional services in different fields like technical support, customer care and support , generating leads, staffing services, inbound and outbound telesales, customer retention and web sales. Multilingual agents are well-versed in speaking two or more foreign languages which provides chance to global companies to overcome the language problem which comes in