A mass population of India is capable to speak in English. The agents can understand English well and have good communication skills who can handle your calls quickly and efficiently. ECC is a call centre in India which provides call centre services to all those countries who wants to spread their business in English speaking countries. ECC has a dynamic combination of team of experts and technology who provide you the result you expects from your outsourcing company. ECC call centre services provide you wide range of services Inbound/Outbound Telesales Web Sales Customer Service / Customer support Pre-Sales Lead Generation Customer Retention and Win-Back Staffing Services Technical customer support ECC has state-to-art technology to provide you best call centre services . ECC uses CTI to maximize CRMs and manage workflow more efficiently. It eliminates manual data entry, problems with qualifying leads and contacts, and automates call logging and recording. EC