Growth of your business depends on the satisfaction
of customer. The goodwill of your company depends on the rate of satisfaction
of customer. High rate of satisfaction results in customer retention and
branding of your company. Live chat support services is the latest and simplest
way to provide customer care services. The audience visiting your website can
chat directly to a live agent and resolve their queries about your product.
Live chat support services call center in India has
highly qualified agents who can covert your lead into sales.
Live
chat Support Services call centre in India helps you to expand your market
globally providing you many benefits:-
· Cutting the cost: - You
can save money spend on building in-house live chat support services by
outsourcing it to third party that can take care of your customer on your
behalf. In India you can get live chat support services at lower cost due to
majorly two reasons. Firstly, the difference in the currency rate in India and
the developed country helps you to get customer support services at very low
cost. Secondly, India has highly educated manpower available at very low cost
which provides you high quality services required by your business at low cost.
· Skilled and trained Staff: - English Call Center has a pool of highly qualified and
experienced agents who can efficiently communicate in multilingual language. We
reach to your customer who loves to communicate in their native language. We
provide proper training with dynamic script so that they can handle each
customer efficiently.
· State-to-art technology- Indian government is always keen to develop and bring new
technology to increase businesses in India especially in IT sector. Live web
chat support services provided by call center in India uses high speed
internet, latest software and advanced technology to provide you best possible
services. We have robust and secure system with power back-up so that you can
enjoy uninterrupted services. We have high quality monitoring system to provide
you accurate recording and analysis of live chat including agents record,
number of visitors, number of visitors interested in chatting etc. We provide
all the record on cloud based system to make it easy for you to access anywhere
and anytime without the fear of losing or leakage of your data.
· 24 hour services: -
We are open 24/7/365 hours without a single holiday. Your customer can chat
with our agents anytime of the day. You cannot miss even a single prospect.
English Call center in India has a pool of agents who can
convince and convert prospects into your customers. They can chat in
multilingual languages including Russian, Spanish, Portuguese, German, French
etc. You can provide services to your customer in the language which they can
better understand.
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