English Call Centre

The objective of Call Center staffing services is to professionally and efficiently manage hiring process. Call Center staffing services in India helps in bridging the gap between the various industries and the manpower required by them. They screen human resource considering various tools to assure that you get the right people for your needs. Every recruitment process done by call center staffing services in India is flexible and provides you the quality RPO agency’s recruiters, technology, methodologies and reporting. . Benefits of recruitment process outsourcing that your can help in growth of your business- ·         Cost-effective: - A call center staffing services streamline your staffing process and provide you good candidates within less time and money. Call centers have resources, appropriate technology and best practice tools to find out candidates suitable for your purpose. By outsourcing, companies can increa...

Growth of your business depends on the satisfaction of customer. The goodwill of your company depends on the rate of satisfaction of customer. High rate of satisfaction results in customer retention and branding of your company. Live chat support services is the latest and simplest way to provide customer care services. The audience visiting your website can chat directly to a live agent and resolve their queries about your product. Live chat support services call center in India has highly qualified agents who can covert your lead into sales. Live chat Support Services call centre in India helps you to expand your market globally providing you many benefits:- ·         Cutting the cost: - You can save money spend on building in-house live chat support services by outsourcing it to third party that can take care of your customer on your behalf. In India you can get live chat support services at lower cost due to majorly two reasons....

Many customers prefer web chat over other types of customer service to provide highest satisfaction to their customer. Usually customers feel more comfortable in putting their questions through web chat comparative to other means of conversation. Live web chat customer service for your website  Smart businesses want to make their customer to reach them. Web chat service is an ultimate solution for the customer that browses your website and prefers to contact you. Web chat allows your customers to contact someone in real time. How English Call center work for web chat? English call center offers you 24-hour live answering services to clear their doubts about the purchase, resolve the queries and provide quick answers to a few questions. We help them in easing their mind and pave the way for a conversion. ·         Trained Team : - We train our chat representatives to have knowledge about your inventory and website navigation...

Internet has provided businesses to engage more and more customers through online. The businesses outsource live chat support services for online customer support that can lead to happier customers, increased conversions, and a reduction in service costs. To provide quality online services to enhance customers experience at reduced price, India is preferred by smart businesses. Advantages of Live Chat support Services Call Center in India. ·         Reduced Expenses: - Live chat enables agents to multitask and assist several visitors at same time. So it saves the cost of hiring more number of agents to do the same amount of work on phone support system. Phone support systems allow only dealing with one customer at once but by proper training agents can deal more than three customers simultaneously. ·         Increased Sales: - Live chat in India helps to increase the sales as agents here are high...

ECC has a team of leaders who have incredible skills to meet the expectations and needs of customers and clients.

ECC provides call centre services in English languages to support Europe & non-English countries business English customers.

A mass population of India is capable to speak in English. The agents can understand English well and have good communication skills who can handle your calls quickly and efficiently. ECC is a call centre in India which provides call centre services to all those countries who wants to spread their business in English speaking countries. ECC has a dynamic combination of team of experts and technology who provide you the result you expects from your outsourcing company. ECC call centre services provide you wide range of services Inbound/Outbound Telesales Web Sales Customer Service / Customer support Pre-Sales Lead Generation Customer Retention and Win-Back Staffing Services Technical customer support ECC has state-to-art technology to provide you best call centre services . ECC uses CTI to maximize CRMs and manage workflow more efficiently. It eliminates manual data entry, problems with qualifying leads and contacts, and automates call logging and recording. EC...